Sidney Waters Customer Information Billing System Case Study

Sidney urines Customer Information Billing System - Case subscribe ExampleHowever, Price Water firm ran into implementation difficulties and overran the $ 60m Budget assigned to the suggest. These difficulties were a direct payoff of their failure to develop the correct architecture the company need by evaluating what it has and then acquire them. It seems in any case that Price Water House lacked the technical expertise to take the project forward, in that several contingencies were made, including computer hardware and software that were not in the original budget.Sidney Water had carefully followed the tender butt on of selecting Price Water House as the winner but should have done background checks on its past performances with some other companies. It should also have brought in IT experts within the organization, and externally, to timely perform Technical Proof Of Concept (TPOC) to foster guide its decision in the correct direction.It seems Sidney Water was looking on ly at keeping the project cost below the budgeted and not at its feasibility. This is due to the fact that companies in a tender process result give information they cannot guarantee, in order to win bids, and they often hope the bid recipients will be impressed and make hastily uninformed decisions.The company after selecting Price Water House called in the company after three months to begin work, without visiting other facilities that had similar systems to see what levels of competency they were achieving and be able to make comparisons to its goals and objectives.Poor contract administration led to the transfer of responsibility for plastered aspects of the project back to Sidney Water from Price Water House.